Implementation of an Integrated Interoperability Standard in E-Commerce Platforms: A Case Study Based on FEAF and SOA

Authors
Mohammad Sadegh Torkaman 1
Ali Abbasgholizadeh 2
1 Corresponding Author, Data Mining Researcher, Artificial Intelligence Research and Advancement Center, (ACECR)
2 Faculty of Engineering, Islamic Azad University, Qom, Iran
Abstract
The increasing complexity of modern e-commerce platforms requires a robust architectural approach to seamlessly integrate diverse services such as payment gateways, logistics, CRM, and analytics. This study proposes, implements, and evaluates a structured interoperability standard based on the Federal Enterprise Architecture Framework (FEAF) and Service-Oriented Architecture (SOA) patterns within a live online store (DigiStore). Using a descriptive-survey method, data was collected via standardized questionnaires from 44 technical experts and managers. Results analyzed with SPSS and a one-sample t-test indicate significant improvements in system interoperability, order processing time, and operational reliability. The proposed five-phase implementation model, centered around a unified API Gateway, provides a practical roadmap for sustainable e-commerce development. Furthermore, this architectural foundation is designed to be extensible for integrating emerging technologies such as Artificial Intelligence (AI) for predictive analytics and future metaverse-based commerce interfaces.
Keywords
E-commerce Integration
Enterprise Architecture
FEAF
Service-Oriented Architecture (SOA)
API Gateway
Interoperability Standard
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Marketing Science and Technology Journal
Volume 4, Issue 1
Spring 2026
Pages 45-58